Last updated 1 September 2026
Every engagement is governed by a written proposal or statement of work setting out deliverables, timelines and cost. Anything not listed in that document is out of scope and will be quoted separately.
Build projects are invoiced 40 percent on commencement, 40 percent at design and development sign-off and 20 percent on launch. Retainers are invoiced monthly in advance. Invoices are due within 15 days. Work may be paused on accounts more than 30 days overdue.
Timely provision of content, approvals, access credentials and feedback is required to meet timelines. Delays in these areas move delivery dates accordingly, and we will flag this in writing when it happens.
On final payment, all deliverables including source code, designs, content and creative files transfer to you. Ad accounts, analytics properties and platform accounts are created in your name and remain yours throughout. Third-party licences and subscriptions remain subject to their own terms.
We do not guarantee specific search rankings, traffic volumes or revenue figures, because these depend on factors outside our control including search engine algorithms, competitor activity and market conditions. We do commit to the scope of work, the agreed process and honest reporting.
Hosting, domains, advertising spend, stock media, plugin and platform licences are billed at cost with no markup, or paid directly by you where possible.
We treat all client information as confidential and will sign an NDA on request. We may reference your business as a client and describe the nature of work performed unless you ask us not to.
Retainer engagements run for an initial three-month term and continue month to month thereafter, terminable by either party with 30 days written notice. On termination we hand over all assets, credentials and documentation within 15 days of final settlement.
Our total liability under any engagement is limited to the fees paid for the specific service giving rise to the claim in the three months preceding it. We are not liable for indirect or consequential losses.
These terms are governed by the laws of India and subject to the exclusive jurisdiction of the courts of New Delhi.
Questions about this document can be sent to suchi@webtechmedia.net or +91 97170 06531.