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AWS, managed hosting, maintenance

Cloud, Hosting & IT Support

Hosting, backups, security and monitoring so your website is not the thing that breaks on a Saturday.

Websites go down at the worst possible time. Managed hosting means someone is watching, backups exist and are tested, and there is a number to call that is answered.

What you get out of it

  • Uptime monitoring with alerts before your customers notice
  • Automated daily backups, stored off-server and restore-tested
  • Security patching, firewall rules and malware scanning
  • A named contact for issues, with defined response times

What is included

Hosting setup and migration

AWS, DigitalOcean, Cloudways or managed WordPress hosting, migrated with zero downtime.

Performance layer

CDN, caching, image optimisation and database tuning.

Security

SSL, WAF, login hardening, malware scanning and vulnerability patching.

Backup and recovery

Daily off-site backups with a documented and tested restore process.

Email and workspace

Google Workspace or Microsoft 365 setup, migration and support.

Ongoing maintenance

Core, plugin and dependency updates on a schedule, with a staging site for testing.

Process

How a cloud & IT support engagement runs

  1. Discovery

    We study your market, your competitors and your current search visibility before the first call, so the conversation starts with findings rather than a questionnaire.

  2. Strategy

    You get a written plan: what we will build, which keywords and markets we are going after, what it costs and what happens in the first 90 days.

  3. Design and build

    Design is approved before development starts. Development happens on a staging URL you can review at any point, not behind a curtain.

  4. Launch

    Pre-launch QA covers speed, mobile, forms, redirects, schema, analytics and search console. Nothing goes live with tracking missing.

Questions

Cloud & IT Support — common questions

What is your response time?

Critical issues such as a site being down are picked up within one hour during business hours and within four hours otherwise. Non-critical requests are handled within one working day.

Can you take over hosting we did not set up?

Yes, after an audit. We document what we find before touching anything.

Do you handle compliance requirements?

We work with clients under GDPR, HIPAA-adjacent and UAE data residency requirements and configure hosting accordingly.

What if our site is already hacked?

We do clean-ups: malware removal, backdoor sweep, blacklist removal and hardening so it does not recur.

Next step

Get a cloud & IT support proposal with real numbers in it.

Every proposal we send includes scope, timeline, who does the work and what happens if it does not go to plan. No lock-in, no vague deliverables.